Becoming an Apprentice – Jack Whittingham

Hey I’m Jack, a full time advisor in our Bath Road Store and previously used to work in Bury St Edmunds and Windsor.

Now that we have that out the way, I can get right down to it. If you’re wondering why I joined O2, the answer is pretty simple… I needed money. Being a student at college nowadays is really tough. And because of that, I fell right into the quitting stereotype we millennials seem to have. However, I really enjoyed working for O2 and earning money.  Weirdly enough, I’m grateful I went to college because I got to become part of O2.

Once becoming part of the Bath Road team, I knew that I wanted to progress my career within a Head Office role. Talking to some of the people really gave me an insight to what it’s truly like to work in the head office function and it grew my desire even further. Unfortunately, I hadn’t finished college so my dream was just that, a dream. Or was it…? One word… Apprenticeships. I was seeing a lot of young people who were working here, clearly too young to have attended college and when asked what they did, I heard “Oh, I’m an apprentice. There are around 40 of us here.” That was like music to my ears.

After that everything was pretty much apprentice-focused. I networked with as many apprentices as I could, taking in everything they said. I particularly latched onto the digital marketing apprentices as my dad works in marketing; so being exposed to that gave me an interest from a young age. Not only that, but I fell in love with the things the digital marketing apprentices were doing.

So I decided to apply to be an O2 apprentice and the next step was the application process. One element of the process is a video interview and I found this to be a really weird experience. Talking to a screen of questions is definitely one of the more unique things I have done with O2. That quickly led onto the assessment centre. Working here, you would think I would be pretty relaxed… I was not. A lot of the apprentices really wanted me to do well, which meant the pressure was on. Thankfully everyone was really friendly, making the day a very pleasant one.  Regrettably, I didn’t get the job… I’m just kidding.

I am so excited to start my new chapter with O2. I know it’s a bit sad, but I have read over my contract at least 4 times. It’s really overwhelming thinking about progressing my career with a company like O2. It feels almost like a dream. Having said that, I will definitely miss working in stores. Seeing my regulars, helping them out with their tech or even just having a chat. My team has played a big part in me getting this apprenticeship. Constant support, even to the point where my manger tailored my objectives for it and that is something I truly appreciated.

For now I am patiently waiting for my start date. I will keep you all up to date on my journey. To be continued…

By Jack Whittingham

To find out about opportunities working in our store in Head Office or within o2 – please go to

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