A Day in the Life of Store Leader – Mark S

Mark is the Store Manager of our Manchester Market Street store, He has been with the company for 11 years. When he originally applied for the role, it was just a stop gap, but he loved the company and it has become a career for him.

The beauty of being a Store Manager is that every day is different. Mark’s team live and breathe our purpose “making every day better through personal experiences that count” and constantly putting the customer at the heart of everything we do.

Mark’s role isn’t only about him being a Store Leader, he also gets to get involved with both regional and companywide projects He has had the chance to go on development opportunities including going to Oxford University for a week-long leadership course. He has also had the chance to step up as the Regional Leader of the region he works in, meaning he is getting more chances to develop himself to a higher level.

Mark is proud to be part of O2, for the culture, the brand and the people.

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