What originally attracted you to O2?
Friends. My first contact with O2 was as a supplier in a difficult moment of the project in a moderately hostile environment. Two years later I left with several former peers and business contacts transformed into friends.
What has been your proudest moment at O2?
Proudest moments tend to follow difficult situations. Waking up Saturday night on a sanity-check SMS and getting down to restoring service without being in a 24/7 online support role tends to be the most rewarding experience.
What aspect of your role do you enjoy the most?
Looking proactively for things to make better is the time best spent. I enjoy much analysing the data collected in our automation tools and looking for ways to support better service or less laborious tasks, making work for the users of the systems more humane.
What advice would you give to people looking for a role in O2?
O2 is a great place for starting your career, with loads of opportunities in getting involved with different types of projects and job types. Telefonica does take care of its employees, with vast opportunities for training and personal development.
What are 3 words that best describe you?
Frank, Positive, Pragmatic
Do you feel you can bring your true self to work?
Yes – especially in our team. The atmosphere is friendly and positive, team members are ready to help each other and the team lead regularly invites dialogue and genuinely cares for his team members.
What are your hobbies outside of work?
I play indoor football with friends and former colleagues – not nearly as much as I would like. I like to kayak and to sail as well, but as a busy family head who commutes across 3 countries to go to work I can practice even less, so I tend to go to nearby gyms to let off steam. On lazy evenings during business trips, I play chess online.
Written by Zoltan Balint, Contractor at O2